Help connecting to First Direct

What is my Username/Electronic Password/Memorable Answer?

These were set up when you registered for First Direct Online banking. You use these details to sign in to your online banking services. Usually these details are emailed to you when you sign up so check your inbox.

I've forgotten my details

No problem. If you have forgotten your username you can call First Direct on 03 456 100 100.

Forgot your First Direct login details?