Last updated: February, 2018
Your trust is a top priority to us and as such we take privacy extremely seriously. This policy applies to the entire Cleo AI ecosystem. If you do not accept this policy, you may not use the service.
We collect personal information from you (such as name, address, telephone number, email address etc) when you fill in registration forms, submit comments to the Site, or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.
Use of Your Information
By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which includes (without limitation):
If you cancel your user account for the Service, we will promptly and securely delete all of the Personal Information we hold about you. However, we reserve the right to retain any Anonymous Data collected up to the point of cancellation and to continue using it in accordance with this policy.
We may share information about you with suppliers that we engage to help us provide certain services and/or functionality e.g online payment processing. We will use reasonable endeavours to control and be responsible for the use of your information by such suppliers. Furthermore, by using the Site, you consent to the transfer of your personal information to the European Economic Area and other geographies in the event that the processing of your information involves such a transfer.
Keeping Your Personal Information Secure
We take the security of your personal information very seriously and have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorized access, use or disclosure as required by law in England. Once we have received your User Information, we use strict procedures and security features to prevent unauthorised access including:
If you wish to review or receive copies of the personal information we hold about you, change your marketing preferences or have any other privacy queries, please write to us (including full details of your request) at the following email address: firstname.lastname@example.org. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the Personal Information we hold about you.
If we change this policy, we will post the revised policy here with an updated effective date. If we make significant changes to the policy, we may also notify you by other means such as sending an email or posting a notice on our home page.
We do not knowingly collect Personal Information from children under the age of 18 through the Platform. If you are under 18, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Policy by instructing their children never to provide Personal Information through the Platform without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.